Our History
With over 20 years of experience in offshore staffing, some of the world’s largest multinationals have been past customers of Workforce360’s experienced management team.
Our Process
Workforce360 invests more time-per-hire than any leading centre. Our thorough recruitment process includes extensive interviews and testing.
We diligently profile agents by personality, experience and skill to find the right people for your program. Recruiting graduates from the leading universities, we deliver top performing, motivated candidates.
Our time proven training systems educate our agents on how to relate to customers and discern their specific needs. We aim to help you build fruitful, long term relationships with your partners and clients and understand that memorized scripts and prepackaged answers alone do not offer the best results. We study your products and services, your company culture, and your communication style to provide the best for you and your clients.
Our Background
Proudly Canadian with a corporate headquarters in Vancouver, British Columbia, Workforce360 has expanded to include a state-of-the-art Operations Center in Manila, Philippines and European satellite office in Dublin, Ireland.
